Cabinet Office

Website:www.consumer.go.jp (in Japanese, partly in English)

Consumer Policy Division
Tel:+81-3-3581-9095
Fax:+81-3-3581-9935
Email:consumers.fg@mfs.cao.go.jp

The Consumer Protection Fundamental Act
The Product Liability Act
The Consumer Contract Act

National Consumer Affairs Center of Japan Website:www.kokusen.go.jp (in Japanese, partly in English) Policy and Public Relations Division Tel:+81-3-3443-8623 Fax:+81-3-3443-8624 Email:webmaster@kokusen.go.jp

Fair Trade Commission Website:www.jftc.go.jp (in Japanese, partly in English) Consumer Related Trade Division Tel:+81-3-3581-3375 Fax:+81-3-3581-1948 Email:shoutorika@jftc.go.jp Act Against Unjustifiable Premiums and Misleading Representations

Ministry of Economy, Trade and Industry Website:www.meti.go.jp (in Japanese, partly in English) Consumer Policy Division Tel:+81-3-3501-1905 Fax:+81-3-3580-6407 Email:qqjcbbc@meti.go.jp The Specific Commercial Transaction Act The Installment Sales Act

Ministry of Agriculture, Forestry and Fisheries Website:www.maff.go.jp (in Japanese, partly in English) Consumers Life Division Tel:+81-3-3502-1955 Fax:+81-3-3502-0438 Email:white56@maff.go.jp

Ministry of Public Management, Home Affairs, Posts and Telecommunications Website:www.soumu.go.jp (in Japanese, partly in English) International Economic Affairs Division Tel:+81-3-5253-5929 Fax:+81-3-5253-5930

National Police Agency Website:www.npa.go.jp (in Japanese, partly in English) Consumer and Environmental Protection Division Consumer Protection Office Tel:+81-3-3581-0141 Fax:+81-3-3581-9335 Email:netfraud@npa.go.jp

Financial Services Agency Website:www.fsa.go.jp (in Japanese, partly in English) International Affairs Division Tel:+81-3-3506-6161 Fax:+81-3-3506-6113 Email:kokusaika@fsa.go.jp The Law on Sales of Financial Products

Contact Information The following information will allow you to contact CAO, NCAC, METI and JFTC directly: For consumer policy, please contact CAO.　For trends in consumer issues and recent consumer movements, please contact NCAC.　For issues concerning the Specified Commercial Transaction Law and the Installment Sales Act, please contact METI.　For issues concerning the Act Against Unjustifiable Premiums and Misleading Representations, please contact JFTC. Internet Websites: CAO www.consumer.go.jp (in Japanese, partly in English) NCAC www.kokusen.go.jp (in Japanese, partly in English) METI www.meti.go.jp (in Japanese, partly in English) JFTC www.jftc.go.jp (in Japanese, partly in English) Telephonic Inquiries: CAO：+81-3-3581-9095 NCAC：+81-3-3443-8623 METI：+81-3-3501-1905 JFTC：+81-3-3581-3375 Fax Inquiries: CAO：+81-3-3581-9935 NCAC：+81-3-3443-8624 METI：+81-3-3580-6407 JFTC：+81-3-3581-1948 E-Mail Inquiries: CAO consumers.fg@mfs.cao.go.jp NCAC webmaster@kokusen.go.jp METI qqjcbbc@meti.go.jp JFTC shoutorika@jftc.go.jp