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First-line managers of retail sales workers supervise mostly entry-level employees at the grocery, produce, meat, and other specialty departments. These managers train employees and schedule their hours; oversee ordering, inspection, pricing, and inventory of goods; monitor sales activity; and make reports to store managers.
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General and operations managers are responsible for the efficient and profitable operation of grocery stores. Working through their department managers, general and operations managers may set store policy, hire and train employees, develop merchandising plans, maintain good customer and community relations, address customer complaints, and monitor the store’s profits or losses.
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Purchasing managers plan and direct the task of purchasing goods for resale to consumers. Purchasing managers must thoroughly understand grocery store foods, other items, and each store’s customers. They must select the best suppliers and maintain good relationships with them. Purchasing managers evaluate their store’s sales reports to determine what products are in demand and plan purchases according to their budget.
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